Heidi Hamilton

Paladin Security Client Service Manager
Paladin Security Client Service Manager Heidi Hamilton on Promotion From Within

After completing my Criminal Justice degree, I was looking for a work environment that would allow me to develop my skills and knowledge in the security and law enforcement field.

I joined Paladin Security as a Healthcare Security Officer, where I quickly began training at multiple different sites that offered a vast variety of new experiences.

Within a year, my Client Service Manager informed me of an opportunity to work as a Patient Watch Coach, encouraging me to apply as he felt I would be a good fit. I was successful and began my career in a supervisory role, which helped me to learn the ins and outs of the organization, while developing my leadership skills. 

Soon, I was again promoted to the position of Healthcare Contract Coordinator, working closely with the CSM, where I became very knowledgeable in the demands of managing a high-profile contract.

After a few months, it was my chance to move into the role of CSM for Healthcare.

Thanks to the coaching and encouragement from my peers, I have been given the tools to succeed in my chosen career. I am thankful for the opportunities presented to me and I look forward to seeing what the future holds for me at Paladin!

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