Follow and contribute to Paladin's "Behind The Scenes" series every Wednesday.
Today's weekly BTS spot is contributed by Paladin Security Director Chad Kalyk. Recently, Chad and three of his team members in Vancouver attented a workshop at Simon Fraser University's Downtown Campus, led by industry expert Kevin Calder. The training workshop was entitled, "Workplace Violence: Assessing Risk and Managing Outcomes," and here is Chad's account of the program.
"I have such a strong belief in facilitating and setting up ongoing training and education for the people that make our company so great that it's always refreshing when I too can participate with my team.
So, when an esteemed colleague contacted me in December saying he was hosting the TAM training, I jumped at the chance for Paladin to get involved. The course is not only vital in our daily operations as an industry-leading security company, but is so very pertinent and timely given the recent tragedies at Sandy Hook Elementary and Kern County High School.
Kevin Calder, from K. Calder & Associates (@kcalderassoc on Twitter), is a threat assessment & workplace violence prevention subject matter expert, and current President of the Northwest Chapter of ATAP (Association of Threat Assessment Professionals). His course aims at lowering the risk of workplace violence through methods backed by industry best practices and tried-and-tested field applications.
In essence, the course is designed to allow its participants (many, like us, have previous knowledge of a threat assessment process) to identify concerning workplace behaviour, and qualify the risk to co-workers, their organization and the individual who is posing the threat.
With a lively and varied group of attendees, the course started off quickly with an email from Kevin - playing our boss - asking us if he needs to be concerned about a serious issue, and close the office immediately. Simultaneously, he verbally introduces a second ‘threat’ file that needs to be assessed.
We broke into groups, working with new people as a team, to begin the important threat assessment process. These real-life scenarios form the backbone of the course, with Kevin building on our assessment and investigative skills over the course of the two days. We then revisited the scenarios as he added more intel to each case, and challenged us to apply what we had learned.
By the end, we all felt we were speaking the same ‘threat assessment’ language, and fully understood the methodical, non-biased methods we must use when we apply this training to our daily work.
Through intensive supplementary training, the message is reinforced as to the necessity of making educated and substantiated assessments of threats, and the risks they pose to the workplace, as our worlds will inevitably see threats such as these. With Kevin’s help, we are more prepared than we’ve ever been to identify these risks and put mitigating strategies in place.
With more and more tragedies unfolding the world over - many of which are the end result of cases where threat assessment methodology has not been applied - continuing to build on the threat and risk assessments skills we already possess as security professionals is paramount to the safety of the people we protect, and the clients we serve, on a daily basis."
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