GET THE LATEST INSIGHTS FROM OUR EXPERTS
We go beyond the call of duty. Understanding what drives security and safety challenges enables us to make better decisions for your property. Our empathy-led security model is proven and effective in providing customer service to all visitors and tenants.
Check Out Our Latest Webinar
Learn from the experts on how to optimize your property's security. Watch our webinar on Youth Engagement and gain valuable insights.
A Security Manager's Guide to Youth Engagement at Commercial Properties
The goal of a security manager is to keep your property safe, secure, and enjoyable for all patrons. Youth can present unique challenges to this objective. The recommended approach for security departments is to be proactive, low-key, and root interactions and actions with respect, firmness, fairness, and partnership with community resources.
A Pocket Guide to Crime Prevention Through Customer Service
When it comes to a positive customer experience, the value of a customer service-centric security program is unquestionable. But customer service can extend beyond that. Can your security provider harness customer service to prevent crime?
Whitepaper: Improving Tenant & Visitor Experience at Your Property
This whitepaper addresses how property managers can prepare for, combat, and prevent negative criticism thereby improving the overall tenant and visitor experience.
Downloadable Guide: Incident Debrief Process
The incident debrief is a formalized process in which we review the incident and answer the above questions and document the process in a written report. Paladin has compiled our guide on what the Incident Debrief Report should include and the rough format it should follow to be most effective for future use.
Tabletop Exercise Template
Working as a team, you will virtually respond to an emergency scenario following your property’s prescribed emergency response plan.
Contact Us Today
At Paladin, we will take the time to understand the security challenges you face and help you develop an integrated program customized to address your individual situation, needs and budget. Contact us today for a free consultation.