Hotel & Residential High-Rise Security
Paladin Security provides professional Concierge and Security Officer services to a significant number of residential communities and hotels throughout Canada. We specialize in providing staff members with exceptional interpersonal skills and superior security knowledge. Our stringent selection process and industry-leading training programs ensure that our staff members are capable of fulfilling the unique needs of even the most discerning condominium residents, hotel guests and management teams.
At Paladin, we understand the importance of developing a strong contract management support team. Open lines of communication at all levels, solid performance management initiatives and a proven track record for professionalism are hallmarks of our approach to servicing our clients. Paladin promotes a cooperative atmosphere with all service providers within each residential community. Our goal is to work in unison with other providers to create a harmonious and highly responsive team that heightens the quality of community living.
Services Provided to the Hotel & Residential High-Rise Market:
- Condominium and Hotel trained Security Guards with a focus on customer service
- Innovative technological solutions that make sense in a residential environment
- Risk Mitigation & Loss Prevention strategies and training
- 24/7 Operations Centres providing support to our clients and staff
- Additional security resources on demand for special events, construction projects, fire watch or emergencies
- Mobile Patrol and response functions to offer flexible and timely solutions in the field
- Security Consulting & Risk Assessment tailored to the residential and hotel environment
- Fire Safety services including fire plans, training, drills and exercises
- Emergency Management & Business Continuity support
- Development of KPIs and benchmarking with like organizations