Your Success, Our Commitment
At Paladin, we see you as a trusted partner, not a number. We get it – every facility has its own distinct security needs, and that’s why we’re all about customizing a security plan that’s just right for your site.
Our security officers are championed by top-of-the-line training and an outstanding leadership team that’s got their back. We truly believe that when our security officers shine, your facility thrives – and that’s what we care about: your success.
Professional Security Officers
We’re your one-stop shop for comprehensive security solutions, and our security officers are second to none when it comes to performance. Thanks to our rigorous selection process of handpicked talent, training excellence, and investment in success, we proudly boast the highest client retention rate in the industry.
Here’s a glimpse of what we bring to the table:
Patrol Techniques and Security Approach
Our security officers are skilled in a variety of patrol methods and trained to grasp the ins and outs of each approach. We’re big believers in equipping our officers with top-notch customer service skills and powerful de-escalation techniques from our very own customized version of the Management of Aggressive Behavior (MOAB) program, developed specifically for Paladin in partnership with MOAB Training International.
It’s not just about securing your space; it’s about doing it with professionalism and a people-first approach.
Training that Makes a Difference
We’ve earned a national reputation for delivering the best security training in the country, encompassing a wide range of crucial areas, such as customer service, effective communication, and advanced defence tactics.
Training isn’t just a checkbox; it’s the secret sauce that empowers our security teams’ competence and confidence. Professionally trained officers exhibit enhanced decision-making capabilities. Plus, this approach has proven to reduce turnover, incidents, and associated risks.
Paladin brings the latest and greatest in patrol verification tech. We provide the Paladin Patrol Verification System as a value-added service to make sure your patrols are done smoothly and reliably. This cloud-based platform offers real-time checkpoint monitoring and customized reporting, granting you remote access and control from your computer or smartphone.
Your site’s security, managed seamlessly from anywhere.
Documentation & Reporting
Proper documentation and reporting are crucial for staff and property safety. Our security officers are proficiently trained in written communication skills to provide excellent service at your site.
Additionally, your dedicated Client Service Manager will receive activity reports and real-time incident notifications, with specific event-triggered escalation processes when needed for full site activity awareness at all times.
Your security is our priority!
At Paladin, we will take the time to understand the security challenges you face and help you develop an integrated program customized to address your individual situation, needs, and budget. Contact us today for a free consultation.