Welcome to The Difference Makers: A Paladin Security Podcast

Ever wondered what it would be like to work in the security industry or the kind of career that all of its verticals can lead you to? Check out The Difference Makers | A Paladin Security Podcast for a first-hand look into the world of security with tips and stories for everyone from industry professionals.  

Available on Apple Podcast and Spotify.

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Episode 8: Paladin Director of Operations Damian Radcliffe on empathy and leading in uncertain times 

We are glad to have Director of Operations Damian Radcliffe as this month’s guest. Damian has a military background, joining the Armed Forces in 1999 and he is passionate about mentoring the next generation of security professionals. 

In this relevant episode, Damian explains what empathy-led security is and talks about what he brings from his military background to security, why it is important to lead in uncertain times, and his piece of advice to those looking to enter the Security Industry. 

Episode 7: Paladin Training and Development Manager Carol Markwei on Diversity and Inclusion within the workplace

Paladin Training and Development Lead Carol Markwei joins The Difference Makers to discuss diversity and inclusion in the workplace and where improvements are needed. She also talks about covering, which is when a person hides who they truly are in order to not be judged.

Episode topics: 

• The role Diversity, Equity,& Inclusion play in the workplace 
• How time spent in the hospitality industry led to a passion for inclusion
• How one video changed her outlook on life
• What is covering and why we all do it (including herself) 
• Her takeaways from diversity movements
• Tips on how workplaces can improve

Episode 6: Healthcare Security with Tony York

PalAmerican Executive Vice President Tony York is this month’s guest where he discusses the role of a healthcare security guard as well as some of the biggest challenges the industry is currently facing.

“We’re seeing a lot of people who are getting hurt inside of healthcare, and frankly, that means people are leaving the healthcare industry, and what is such a valiant profession, where people are there in training, to help others, which is really their entire mission, so the goal is, how do we create an environment so they can stay safe?”

-Tony York

Episode 5: Training 101 with Paladin’s National Training and Development Manager Jason Magallanes

National Training and Development Manager Jason Magallanes is this month’s guest and talks about everything training, from what makes Paladin’s training unique to why continuous education and training is so vital.

“Training isn’t a one-stop-shop. So, from the very beginning until now, it’s always about how much more can we learn how much better can be we as an individual, as an organization, as an entity that represents the security industry, so there’s always room for improvement. That gives me the ability to look at what we have, not sit still and say, okay, what can we do next, what can we do better?”

-Jason Magallanes

Episode 4: Paladin Officer Onkar shares what it’s like to work Healthcare Security and deal with mental health patients daily

Taking care of your mental health and well-being is so important in this day and age as we have a lot of stressors in our everyday life – from work – to family – and even money. That’s why we are doing a two-part series on the subject to help encourage people to talk about it.

In part two, we talk to Healthcare Security Officer Onkar who works in an emergency room, and shares his experience working with patients who are dealing with mental health.

“You just got to remember that at the end of the day, they are a patient, they could be dealing with some illness, and you got to try to put yourself in their shoes and be patient with them and do your best with helping them out until clinical staff can see them.”

-Security Officer Onkar

Episode 3: Operations Manager Tom Taggart gets raw and real about his struggles with mental health

Taking care of your mental health and well-being is so important in this day and age as we have a lot of stressors in our everyday life – from work – to family – and even money. That’s why we are doing a two-part series on the subject to help encourage people to talk about it.

Tom Taggart is this month’s guest —and he knows a thing or two about the topic. He is an Operations Manager in Halifax for Paladin Security, and today, he gets raw and real, sharing his struggles with mental health. Over the years, he’s found a way to manage it, and even has a few tips for others.

Episode 2: How security experience could lead to a career in law enforcement

Ever wondered where a career in security could lead you? There are so many options, like moving up within the industry or taking your skills into law enforcement. In the second episode of The Difference Makers, Paladin Director of Innovation and Transformation Jeff Peng explains his desire to join the RCMP, and how that dream led him to his current role.

Episode 1: Security Misconceptions

Our first episode features Blair Davenport, Executive Vice President of Eastern Canada, who discusses common misconceptions people have about the security industry and what being a security officer actually entails.