The Building Owners and Managers Association of British Columbia (BOMA) recently held its annual BOMA BC Awards Gala in downtown Vancouver at the Waterfront Centre Hotel. The association’s annual gala recognizes excellence in commercial properties, their management teams, individuals, and companies that have contributed to improving the industry.
The prestigious gala event announced the award winners for 2019 in the following categories:
- Building Operations Team
- Tenant Improvement
- Young Professional
- Supplier/Contractor
- Outstanding Volunteer
Paladin Security is thrilled to have been presented with the 2019 BOMA BC Supplier/Contractor Award for providing exemplary customer service!
According to the BOMA website, the Supplier/Contractor Award is presented to a supplier or contractor company that has consistently excelled in exemplary service consisting of professionalism, creativity, innovation, and cost effectiveness.
Paladin has received the 2019 Supplier/Contractor of the Year award based on our ability to implement a security program that exceeded both our client’s national standards and regional expectations.
A customer-centric approach is at the core of our business. This accomplishment is a true testament to the dedication of our BC team and our commitment to achieving the highest standards in customer service.
Paladin’s Vice President, Property Management Division Mark Forward, commented:
“Winning this award from BOMA BC and being recognized as a leader in customer service is a great achievement that we are very proud of. It is why we come to work every day, and it is also why we take pride in being a true leader in our industry by providing a high level of service to our clients. It takes a true team approach between our management, frontline staff, and our clients to be successful.”
The Supplier/Contractor Award recognized the successful service model and front-line customer service we provide to our clients. This is also the first time Paladin has won a BOMA award for this specific category. Paladin has previously received the following BOMA awards:
- 2017 BOMA Pinnacle Award for National Customer Service (Winnipeg Branch)
- 2016 Re-Certification of Customer Service Excellence (Edmonton Branch)
- 2016 Pinnacle Award for Above and beyond the Call of Duty (Mark Bakos) in support with Oxford Properties (Edmonton Branch)
- 2015 Customer Service Excellence (Edmonton Branch)
- Consumer Choice Award for 6 consecutive years
- 2013 National Pinnacle Award for Customer Service
See more of Paladin’s awards and certifications here.
Our continued recognition for customer service excellence speaks volumes towards our dedication to our clients. Our ever-evolving training programs, promotion from within culture, and devotion to self-improvement, ensures our clients are partnered with a team comprised of the industry’s most qualified security personnel.
Some of those clients include: Bentall Kennedy, GWLRA, Oxford Properties, Cadillac Fairview, QuadReal, Colliers International, SDM Realty, and Ivanhoe Cambridge! We would like to extend a sincere thank you, as it has been a pleasure to continue to serve you.
Paladin Security is extremely proud to once again be recognized by BOMA. We are committed and look forward to continuing to implement innovative solutions and professionalism in the commercial building security industry.