• Skip to primary navigation
  • Skip to main content

Canadian-flag
us-flag
SEARCH
  • Careers
  • Employee Login
  • SECURITY SERVICES
    • Guard Services
    • Mobile Patrol
    • Loss Prevention
    • Event Security Services
    • Integrated Guarding
    • Operations Centres
    • Investigations & Risk Management
    • Parking Management
  • Industries
    • Healthcare
    • Office & Commercial
    • Government & Infrastructure
    • Aviation
    • Industrial Security
    • Retail & Shopping Malls
    • Warehouse & Distribution
    • Post Secondary
    • Events, Marathons & Festivals
  • Locations
  • About Us
    • Why Paladin
      • Industry Leading Training
    • Leadership & People
    • Our CARE Culture
      • Paladin CARES
      • Diversity
    • History
    • Our Companies
    • Careers
      • Benefits
      • Promotion From Within
  • Blog
  • Training Services

Paladin’s Specialty Services – A Division Unlike Any Other

March
29
FacebookTwitterPinterestShare this article

ULC-certified alarm monitoring services, lone worker programs, parking management services, and customized call-centre solutions under one roof? Carrying on from the first edition of the series, Paladin’s Operations Centres – An Innovative Platform for Communications, we will be diving into the formation and usage of Paladin’s class-leading Operations Centres in Part 2 of this Spotlight series.

More than just a security operations centre, Paladin’s programs have expanded and evolved within this area of the business to cater to the needs of our people and clients, who face evolving challenges and expectations in a constantly growing landscape.

While much of the Ops Centres are centralized around supporting Paladin’s Security Operations across Canada, an advanced “Specialty Services” division also provides customizable call-centre programs, tailor made for the needs of our clients.

True to Paladin fashion, of being a Full-Service provider, the Specialty Services department transforms the perspective of what a “Security Operations Centre” is able to provide for the organization and clientele. Through this model, Paladin is able to open the secure doors of its ULC-Certified, CSA Approved, 5-Diamond facilities and house programs built exclusively for, and in collaboration with, you.

As a forerunner in this segment, Paladin’s Operations Centres provide an arrangement of services, including:

  • Security Officer Supervision & Support
  • CCTV Monitoring & Remote Access Control
  • Parking Enforcement Support
  • Tenant Support Services
  • Work Order Management
  • Incident Reporting & Escalations
  • Health Care Operations Support
  • Strategic & Proactive Scheduling
  • Redundant/Overflow Call Centre Support
  • ULC-Certified Alarm Monitoring
  • Customized Call Centre Services
  • Customer Service Support
  • Mass Notifications
  • Tech Support/Escalations
  • Client-based Work Alone Solutions
  • Mobile Dispatch & Coordination
  • Incident Investigations & Management
  • and much more…

Like other qualities that make Paladin Security unparalleled in the marketplace, our Ops Centre based specialty service offerings are second to none in the industry. While options like Alarm Monitoring are independently accessible elsewhere, no other organization is able to provide their partners with all services listed, be willing to customize additional options, and conjoin everything together in combination with a fully integrated security program.

When pairing our extensive listing of services with Paladin’s commitment to quality and continual progression, it’s clear to see why Paladin is the vendor of choice for clientele seeking highly advanced programs with innovative options for Value-Add services.

Transitioning into Spring: Driving Hazards Paladin Supports
Canadian Cancer Society
for the Seventh Year
RELATED POSTS
  • https://paladinsecurity.com/wp-content/uploads/2021/01/IMG_9959-scaled.jpg
    Careers in Security

    Women’s History Month: A Roundtable Discussion

    March 16, 2021
    March is Women’s History Month and at Paladin and PalAmerican Security, we have hundreds, if not thousands of amazing women
    READ MORE
  • https://paladinsecurity.com/wp-content/uploads/2021/10/Jason-Lynagh-scaled.jpg
    Careers in Security

    Then & Now: Jason Lynagh

    October 26, 2021
    At Paladin Security, we believe the best way to create a strong team is through employee development and our promotion-from-within philosophy. Through our
    READ MORE
  • https://paladinsecurity.com/wp-content/uploads/2022/02/DSC_0141-scaled-2-e1644954036315.jpg
    Careers in Law Enforcement

    Paladin to Policing: Success Stories

    February 15, 2022
    A career as a Security Officer can be very rewarding and lead to numerous opportunities. Paladin believes that employees can
    READ MORE
WE’RE HERE TO HELP

At Paladin, we will take the time to understand the security challenges you face and help you develop an integrated program customized to address your individual situation, needs and budget. Contact us today for a free, no obligation consultation.

GET IN TOUCH
  • Locations
  • Our Companies
  • Media Relations
  • Privacy Policy
  • Accessibility Policy

Copyright © 2026 Paladin Security

50 Stories. 50 Years. One Trusted Name.

Join us in celebrating our 50th Anniversary with 50 stories across our organization. Watch our story:

Paladin Security 50th anniversary video

Follow along on our social channels:

Facebook, Instagram, LinkedIn, YouTube

Security Guard Resume Template

Name(Required)
Address(Required)
Consent
Consent

Get a Quote

Integrated Guarding

Name(Required)
Address(Required)

Get a Quote

Get a quote

Please let us know your security needs and leave your information. We will contact you shortly.

  • This field is for validation purposes and should be left unchanged.

The Difference Makers

Contact Us

 

Contact Us

We will respond to your inquiry as soon as we are able to.

  • This field is for validation purposes and should be left unchanged.